The Brand Gap: Bridging the Distance Between Business Strategy and Design

2 minute read


The Brand Gap by Marty Neumeier is a must-read for anyone interested in branding, business strategy, and design. In this blog post, we will provide a summary of the key takeaways from the book and how they can be applied to businesses today.


What is the Brand Gap? The Brand Gap refers to the distance between business strategy and design. It's the gap that exists when businesses fail to align their brand strategy with their visual identity. The Brand Gap is a major problem because it can lead to a lack of consistency, confusion among customers, and a weaker overall brand.

  1. The Three Key Elements of Branding: According to Neumeier, there are three key elements of branding: differentiation, relevance, and coherence. Differentiation means standing out from the competition, relevance means being meaningful to the target audience, and coherence means being consistent across all touchpoints.

  2. Branding is a Strategic Exercise: Neumeier stresses that branding is not just about designing a logo or creating a website. It's a strategic exercise that requires a deep understanding of the business, the target audience, and the competition. Branding should be integrated into the overall business strategy.

  3. The Importance of Design: Design is a crucial element of branding because it communicates the brand visually. However, design should not be seen as just a surface-level exercise. It should be integrated into the overall brand strategy and be aligned with the business objectives.

  4. The Role of the Brand Champion: Neumeier emphasizes the importance of having a brand champion within the organization. The brand champion is responsible for ensuring that the brand strategy is being implemented consistently across all touchpoints.

The Brand Gap provides a valuable framework for businesses to understand the importance of branding and how it can be used to drive business success. By focusing on differentiation, relevance, and coherence, businesses can create a strong brand that resonates with their target audience. At THE NOW, we specialize in helping businesses bridge the Brand Gap and create a strong brand identity that drives long-term success. Contact THE NOW today to learn how we can help you create a strong brand identity that aligns with your business strategy and resonates with your target audience.


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Juliëtte Schraauwers
Branding Expert


Juliette Schraauwers

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